The majority of people in the UAE are now completely aware of the necessity of medical insurance. It is also mandatory by law. You have so many different options for medical insurance Dubai and the UAE. But the reimbursement procedure is the only thing that all of these have in common. You must complete the reimbursement form given by your medical insurance service provider and attach any necessary supporting documentation to confirm that your claim is reimbursed.

Typically, the claims reimbursement form is divided into two parts:

Part A

You are required to complete this section with your contact information as well as details regarding your insurance, hospitalization, and other matters.


Part B

This section is for the hospital where you or any member of your family got admitted. The hospital will fill in all the information regarding the patient's hospitalization, including the type of treatment, the cost, the date, etc.

Important Documents To Submit For Health Insurance UAE Reimbursement

Find the important documents you should have on hand in case you need to submit a claim under your health insurance in Dubai and the UAE policy:

Original claim form 

FIR (if required)

Valid identity proof

Ambulance bills

Doctor’s prescription mentioning medications, tests, etc.

The doctor’s prescription mentions admission to the hospital

Original pharmacy bills

Policy details (name of insured, policy number, the disease for which treatment is going on, address, etc.)

Checklist For Health Insurance in Dubai and UAE Reimbursement

If you're filling out the reimbursement form for the first time, it might be a tedious chore. Here is a step-by-step instruction to help you complete the form:

Step 1: Complete the primary insured's information.

Enter all the necessary information on the primary insured, including name, full address with pin code, policy number, and any personal information. Please note that your parents or spouse may be added as beneficiaries if the policy is in your name.

Step 2: Enter the claimant's insurance background.

You must state whether or not the patient is covered by medical insurance Dubai and the UAE in this section. You must include information like the name of the insurer, the sum insured, your policy number, the number of times you have been hospitalized, and your history of insurance if any.

Step 3: Information about the hospitalized insured person.

Here, you must provide all the personal information of the insured person who is or was hospitalized and for whom you are filing a claim. The information includes name, job, address, email, contact number, and relationship to the primary insured. You must fill out separate forms for each insured member who was hospitalized if there were more than one.

Step 4: Information on hospitalization.

Complete all fields of hospitalization, including hospital name, admission date, discharge date, room type, and reason for hospitalization. If the situation involves any legal matter, you must also attach an FIR copy.

Step 5: Calculate and file the amount of the claim.

You need to calculate the claim amount in this portion of the form, which is the most crucial one. Before filling out this area, it is better to arrange all of the medical bills according to their due dates. The documents you would require are as follows:

Each original report, provided by the hospital from the time of admission to the date the claim was filed.

Original hospital invoices, including those for X-rays, blood tests, and other tests, as well as pharmacy bills.

All payments made for lump sum benefits from the insurer, if any.

You can simply calculate the treatment costs. First, divide them into the following categories:

Pre-hospitalization costs - Get all the invoices for the tests, prescriptions, and doctor visits you had before being admitted to the hospital. The sum of the bill should be entered in this section.

Hospitalization costs - Fill out the entire amount spent up until the patient is discharged. Also, confirm that all fees, such as doctor visits, test costs, room rental, etc., are broken down.

Post-hospitalization costs - Add all information about routine check-ups you had after being admitted.

Health checkup and ambulance costs - If the person needs an ambulance or a health checkup, fill out this form.

Step 6: Separate and describe the enclosed bills

The receipts and bills should be arranged chronologically wherever possible. You must enter the following information:

the primary hospital bill

the total number of bills paid before admission and their sum

the total number of bills paid following admission and their sum

the total amount paid for pharmacy bills

Step 7: Disclose the bank details of the primary insured.

Your insurance will be connected to your bank account, so you must fill out this section with information on the primary's insured bank, including bank account number, name, check details, bank's name and branch, and bank code if any.

The customer service staff of the medical insurance Dubai and the UAE service provider can also assist you. policyhouse is one of the best insurance companies in UAE with dedicated customer support. Our professionals, with rich years of experience, are always ready to help you. We promise the best assistance through the entire process! policyhouse also offers super-simple claims, easy and instant processing, and free registration assistance. Please feel free to ring us!

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