Complaint

Submit Complaint

Upload relevant documents, such as claims forms, communication with brokers, etc., to support their complaint.

Drag & Drop File(s) to upload or browse

    If it's an emergency, for immediate assistance please feel free to contact our Customer Support Unit on

    icon-download
    Block E 306 - 308, Al Shoala Building, Port Saeed, Near Deira City Center, Dubai
    For detailed information on how the complaints process works at policyhouse.com, please refer to the Complaints Handling Procedure

    For health or medical insurance-related complaints, if a resolution is not reached with policyhouse.com, you may submit your complaint to the Dubai Health Authority via

    Go up Icon