Submit Complaint
If it's an emergency, for immediate assistance please feel free to contact our Customer Support Unit on
Block E 306 - 308, Al Shoala Building, Port Saeed,
Near Deira City Center, Dubai
For detailed information on how the complaints process works at
policyhouse.com, please refer to the Complaints Handling Procedure
For health or medical insurance-related complaints, if a resolution is not reached with policyhouse.com, you may submit your complaint to the Dubai Health Authority via